Error reference / envelope-gone
Document no longer available for signing
The document reached a state in which this link cannot be used.
| Problem type | /problems/envelope-gone |
|---|---|
| HTTP status | 410 |
| Emitted by | Signing page |
| Trigger | Signing page: document no longer available (generic terminal) |
What happened
The signing link points at a document that is closed to signing for a reason the page cannot name more specifically. The response is HTTP 410.
What it means
The sender’s copy is unaffected; only signing through this link has ended. Where the reason is known, the more specific slug is used instead: token-expired, envelope-voided, envelope-declined, or envelope-expired.
What to do next
For a recipient: contact the sender. For the sender: the document page in the dashboard shows its current status and the event that closed it.
Problem body
Every error is an RFC 9457 problem document with media type
application/problem+json. The type member is the
stable identifier to switch on; docs_url is this page.
{
"type": "/problems/envelope-gone",
"title": "Document no longer available for signing",
"status": 410,
"instance": "/v1/...",
"docs_url": "https://docs.signenvoy.com/errors/envelope-gone"
}