Error reference / tenant-canceled
Subscription canceled
The workspace's subscription has ended.
| Problem type | /problems/tenant-canceled |
|---|---|
| HTTP status | 403 |
| Emitted by | REST API (/v1) |
| Title values | Subscription canceled |
| Trigger | REST API (/v1): canceled tenant (B-3) |
What happened
The workspace’s subscription is canceled. The response is HTTP 403 for every /v1 request.
What it means
The workspace is closed to API use. Sealed documents and their audit trails are retained as evidence, but the API does not serve them.
What to do next
Contact the workspace owner; a canceled workspace is restored from Settings, Billing by the owner, not from the API.
Problem body
Every error is an RFC 9457 problem document with media type
application/problem+json. The type member is the
stable identifier to switch on; docs_url is this page.
{
"type": "/problems/tenant-canceled",
"title": "Subscription canceled",
"status": 403,
"instance": "/v1/...",
"docs_url": "https://docs.signenvoy.com/errors/tenant-canceled"
}